Here are just a few things that our customers have to say...
Your service was above and beyond expectation. I ordered three parts, and the U.P.S. guy is knocking on my door, 22 hours later, with all three parts!.
You folks are wonderful! For what I needed, you had the best price and you shipped it really fast. You are definitely on my preferred vendor list. Keep up the great work. Thank you.
I want to thank you for helping with finding the right ac adapter for my laptop all the stores I had checked with before I found your website said I had to order the adapter from HP.Then they told me the price would be $100.00 which is outrageous so when I found your website and your nice customer service person gave me a price of $34.00 and shipping I was so happy. I received the adapter today and it works great I will be recommending your site to all my friends.
just got my laptop fan from you and it works great. Took a while to install it but thank you very much. You guys were the only place that had acess to what i needed. finding the right part was fairly easy, and actually talking to a person who could help me was even easier.
I would like to take this time to say thank you very much to the salesperson who took my order on the phone. You were very kind and very helpful in getting my order complete. After trying to deal with my laptop manufacture for a part that I needed and they were rude and no help what so ever. I decided to order from you instad. You answered all my questions and insured me that the part that I needed would be a direct fit and it was. Keep up the good job and once again Thank You!!
I will continue to order from you in the future and tell others about this.
I will do business with your company over and over!!! And I'll also recommend you to all my friends. My item was perfect, and your service was beyond my expectations.
To sum up my situation, I spilled a soda on my laptop, and it fried the keyboard.
Went to my local computer store (where I know the manager) and ordered a keyboard to be delivered ASAP (I agreed to pay extra charges). That was on a Tuesday.
Called 3 times on Friday, and they had a keyboard come in, but after driving over there in rush-hour traffic, it wasn't my keyboard.
I then asked them if we could track my order, but apparently only the service manager knew how to do that, and he wasn't there.
Went back Saturday, no keyboard.
On Monday, called my friend, and he talked to his service people. They informed him that I was told keyboard was on backorder and I wouldn't get it for at least a week. All lies. There was a message on my voicemail Monday saying they hoped it would be in that day. A classic case of CYA.
After the phone call Monday afternoon, got online, found spare parts warehouse, ordered my keyboard, and here I am, less than 48 hours later with a fully working laptop.
Thank you, thank you, thank you!!!! I am a court reporter and need this laptop every day. I wish I would have gotten with you guys first. It would have saved me a lot of trouble.
A few weeks ago I found my OLD laptop screen dark. I couldn't get it to function. I did a little research and concluded that it was either a screen back light or an inverter. After a misstep or two, I found your company on the Web.
I was assisted by Jenni and Kelly. Both were personable and, more importantly, knowledgeable!! I ordered a screen and an inverter board. Both function well and system is operational once again.
As a retired IT Director (40 years in the field) and community college adjunct Computer Science instructor, I truly appreciate being able to get good answers and help when I need it.
Should I ever need parts again, or if I hear of someone who needs parts, your company will be the one called.
Thanks for your help!!
CCP, CDP, CCTO
I am always nervous dealing with an online company for the first time, but my go-to site did not have the part I needed. The first time I attempted to place my order, it never finished the order process. I was contacted by email telling me my order had not gone through. While I knew that was the case, this contact reassured me, as a scamming site would just take my payment information and sell it. I did place the order again. I was notified on the 17th that my order had shipped. This is the 19th. I have my part. My old laptop is charging. I am so happy with your service. You are now my favorite. Yea!!
I had recently ordered a key board for my Toshiba lap top computer. I was highly impressed with all of your people that I had been in contact with that day; from your sales people to the customer service at first contact. All were very professional and friendly. I’m a senior operations manager for a large international shipping company and I would hope that my CSR’s and Sales are as efficient as the individuals that I was in contact at you company. In this new competitive business world, I know how important it is to have these strengths in a company and that is the resin for this input from me. Thank you, for your fast and helpful service. You have earned a customer. Thanks again.
I just wanted to compliment you on your lightening fast deliveries.
I have purchased items from this company before, and the speed of delivery astounds me, especially when the package arrives an hour before the email that was sent to inform me that the item has been shipped.
Thanks again, and keep those packages flying. I'll be placing more orders soon.
I just want to thank you for your quick shipping and your excellent service when I called with a question about the product I received.
I have not yet ordered, but plan on doing so after talking with Jenny on the order line. She was very pleasant and curtous, not to mention extremely helpful in finding me just the right parts. She is a wonderful addition to your team and I thought you should know what great service she provides.
Thank you Jenny for all your help and patience.
Nissa and son
Yesterday, I was pleased to receive an order I placed with your company on Tuesday, July 20. I spilled wine on my laptop on Monday night and lost the function of several keys even after meticulously washing and drying the keyboard.
I was at a loss as to what to do, so I did a bit of research on the internet and discovered your company. I can't tell you how amazed I was at the ease of finding exactly what I needed through your well thought out parts finding guide.
In any case I replaced my keyboard and my laptop now is fully functional. Thank you for making it a pleasant experience.
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