Laptop Repair Request
Please carefully complete the form below. When finished, press the "Submit
Laptop Repair Request" button to submit your Laptop Repair Request. You will
receive a confirmation page after submitting your request, which will provide further
instructions. The confirmation page should be printed and included with your
laptop when you ship it to us for repair.
EXISTING ACCOUNT LOGIN
If you are a new customer, please skip down to the Contact Informationsection.
* Required Fields
UCR currently ships to U.S. destinations only.
Laptop Brand: *
Please provide any System or Windows login/password information required to access
your laptop operating system.
Problem Description *
Please provide a detailed problem description. Error numbers and Error descriptions
are extremely helpful in determining the problem. If possible, please include
detailed step by step instructions to replicate the problem.
Laptop Warranty Status *
Please indicate if the laptop is in-warranty or out-of-warranty with the manufacturer.
UCR is a certified warranty repair
center for HP/Compaq (This excludes Pavilion, Presario, Envy, Spectre), IBM/Lenovo
(limited), Sony and Toshiba (excluding Toshiba Satellite series). If you are
placing a warranty claim, please include a copy of your original purchase invoice
when you ship your laptop.
Answer the following challenge question: